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Paid DeadLetter
Support

For enterprises with post-production workloads DeadLetter offers the following services and support packages.


DeadLetter Publishing Support

DeadLetter Publishing delivers a turnkey publishing service, for hosting & maintaining your Conversations & Libraries within our open framework.



OpenStack Basic
Publishing
Advanced Publishing
Without support Basic support Standard support
Price per Conversation $0 $185/month $345/month
Price per Library $0 $45/month $65/month
Email and ticket support none 8am - 6pm on weekdays 24 hours a day, everyday
Community Hub
Knowledge Base
DeadLetter Libraries
Disaster recovery


Deploy DL

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DeadLetter Service Support

Paid support from DeadLetter guarantees certain deliverables on our open technology. Recommended for mission critical of commercial deployments.

DeadLetter will host, maintain and update your Conversation(s) with a managed service.



OpenStack DeadLetter Standard DeadLetter Managed
Without support Standard support Managed support
Price per Conversation $0 $10,375/year $19,750/year
Price per Library $0 $1,025/year $9,405/year
Price per Array $0 $7,325/year $12,105/year
Email & ticket support none 8am - 6pm on weekdays 24 hours a day, everyday
Dedicated phone support none none 8am - 6pm on weekdays
Community Hub
DeadLetter Libraries
Knowledge Base
Conversation health check
Disaster recovery
Technical Advisor
Live-patching
Deploy, run, scale, upgrade service


Deploy DL

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DeadLetter Deployment Assistance

DeadLetter can help you deploy on-site, through its Technical Advisors.



Standard Deployment Managed Deployment
One-time price $65,000 $185,000
Expert delivery of a DeadLetter Stack Reference architecture Custom architecture
Technical Advisor available For three months For nine months
Workshop/Training 2 - 7 days 7 - 14 days
All prices shown are USD (excluding tax, where applicable)