Paid DeadLetter
Support
For enterprises with post-production workloads DeadLetter offers the following services and support packages.
DeadLetter Publishing Support
Turnkey publishing support, for hosting
& maintaining your Conversations, Libraries & Arrays within our open
framework.
If you're after more than publishing support please scroll down to Service Support.
If you're after more than publishing support please scroll down to Service Support.
| OpenStack | Basic Publishing |
Advanced Publishing | |
|---|---|---|---|
| Without support | Basic support | Standard support | |
| Price per Conversation | $0 | $185/month | $345/month |
| Price per Library | $0 | $45/month | $65/month |
| Price per Array | $0 | $125/month | $145/month |
| Email and ticket support | none | 8am - 6pm on weekdays | 24 hours a day, everyday |
| Community Hub |  |
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| Knowledge Base | |
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| DeadLetter Libraries | |
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| Disaster recovery | |
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Deploy DL |
Contact Us |
Contact Us |
DeadLetter Service Support
Paid support from DeadLetter guarantees certain deliverables on our open technology. Recommended for mission critical or commercial deployments.
DeadLetter will host, maintain and update your Conversation(s) with a managed service.
DeadLetter will host, maintain and update your Conversation(s) with a managed service.
| OpenStack | DeadLetter Standard | DeadLetter Managed | |
|---|---|---|---|
| Without support | Standard support | Managed support | |
| Price per Conversation | $0 | $10,375/year | $19,750/year |
| Price per Library | $0 | $1,025/year | $9,405/year |
| Price per Array | $0 | $7,325/year | $12,105/year |
| Email & ticket support | none | 8am - 6pm on weekdays | 24 hours a day, everyday |
| Dedicated phone support | none | none | 8am - 6pm on weekdays |
| Community Hub | |
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| DeadLetter Libraries | |
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| Knowledge Base | |
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| Conversation health check | |
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| Disaster recovery | |
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| Technical Advisor | |
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| Live-patching | |
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| Deploy, run, scale, upgrade service | |
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Deploy DL |
Contact Us |
Contact Us |
DeadLetter Deployment Assistance
DeadLetter can help you deploy on-site, through its Technical Advisors.
| Standard Deployment | Managed Deployment | |
|---|---|---|
| One-time price | $65,000 | $185,000 |
| Expert delivery of a DeadLetter Stack | Reference architecture | Custom architecture |
| Technical Advisor available | For three months | For nine months |
| Workshop/Training | 2 - 7 days | 7 - 14 days |
All prices shown are USD (excluding tax, where applicable)