Paid DeadLetter
Support
For enterprises with post-production workloads DeadLetter offers the following services and support packages.
DeadLetter Publishing Support
DeadLetter Publishing delivers a turnkey publishing service, for hosting
& maintaining your Conversations & Libraries within our open
framework.
| OpenStack | Basic Publishing |
Advanced Publishing | |
|---|---|---|---|
| Without support | Basic support | Standard support | |
| Price per Conversation | $0 | $185/month | $345/month |
| Price per Library | $0 | $45/month | $65/month |
| Email and ticket support | none | 8am - 6pm on weekdays | 24 hours a day, everyday |
| Community Hub |  |
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| Knowledge Base | |
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| DeadLetter Libraries | |
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| Disaster recovery | |
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Deploy DL |
Contact Us |
Contact Us |
DeadLetter Service Support
Paid support from DeadLetter guarantees certain deliverables on our open technology. Recommended for mission critical of commercial deployments.
DeadLetter will host, maintain and update your Conversation(s) with a managed service.
DeadLetter will host, maintain and update your Conversation(s) with a managed service.
| OpenStack | DeadLetter Standard | DeadLetter Managed | |
|---|---|---|---|
| Without support | Standard support | Managed support | |
| Price per Conversation | $0 | $10,375/year | $19,750/year |
| Price per Library | $0 | $1,025/year | $9,405/year |
| Price per Array | $0 | $7,325/year | $12,105/year |
| Email & ticket support | none | 8am - 6pm on weekdays | 24 hours a day, everyday |
| Dedicated phone support | none | none | 8am - 6pm on weekdays |
| Community Hub | |
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| DeadLetter Libraries | |
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| Knowledge Base | |
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| Conversation health check | |
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| Disaster recovery | |
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| Technical Advisor | |
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| Live-patching | |
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| Deploy, run, scale, upgrade service | |
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Deploy DL |
Contact Us |
Contact Us |
DeadLetter Deployment Assistance
DeadLetter can help you deploy on-site, through its Technical Advisors.
| Standard Deployment | Managed Deployment | |
|---|---|---|
| One-time price | $65,000 | $185,000 |
| Expert delivery of a DeadLetter Stack | Reference architecture | Custom architecture |
| Technical Advisor available | For three months | For nine months |
| Workshop/Training | 2 - 7 days | 7 - 14 days |
All prices shown are USD (excluding tax, where applicable)