Paid DeadLetter
Support
For enterprises with post-production workloads DeadLetter offers the following services and support packages.
DeadLetter Publishing Support
DeadLetter Publishing delivers a turnkey publishing service, for hosting
& maintaining your Conversations & Libraries within our open
framework.
OpenStack | Basic Publishing |
Advanced Publishing | |
---|---|---|---|
Without support | Basic support | Standard support | |
Price per Conversation | $0 | $185/month | $345/month |
Price per Library | $0 | $45/month | $65/month |
Email and ticket support | none | 8am - 6pm on weekdays | 24 hours a day, everyday |
Community Hub | |||
Knowledge Base | |||
DeadLetter Libraries | |||
Disaster recovery | |||
Deploy DL |
Contact Us |
Contact Us |
DeadLetter Service Support
Paid support from DeadLetter guarantees certain deliverables on our open technology. Recommended for mission critical of commercial deployments.
DeadLetter will host, maintain and update your Conversation(s) with a managed service.
DeadLetter will host, maintain and update your Conversation(s) with a managed service.
OpenStack | DeadLetter Standard | DeadLetter Managed | |
---|---|---|---|
Without support | Standard support | Managed support | |
Price per Conversation | $0 | $10,375/year | $19,750/year |
Price per Library | $0 | $1,025/year | $9,405/year |
Price per Array | $0 | $7,325/year | $12,105/year |
Email & ticket support | none | 8am - 6pm on weekdays | 24 hours a day, everyday |
Dedicated phone support | none | none | 8am - 6pm on weekdays |
Community Hub | |||
DeadLetter Libraries | |||
Knowledge Base | |||
Conversation health check | |||
Disaster recovery | |||
Technical Advisor | |||
Live-patching | |||
Deploy, run, scale, upgrade service | |||
Deploy DL |
Contact Us |
Contact Us |
DeadLetter Deployment Assistance
DeadLetter can help you deploy on-site, through its Technical Advisors.
Standard Deployment | Managed Deployment | |
---|---|---|
One-time price | $65,000 | $185,000 |
Expert delivery of a DeadLetter Stack | Reference architecture | Custom architecture |
Technical Advisor available | For three months | For nine months |
Workshop/Training | 2 - 7 days | 7 - 14 days |
All prices shown are USD (excluding tax, where applicable)